For all orders, a shipping charge will be quoted upon order receipt. For all orders over $1,000, shipping charges are waived. We will attempt to ship your order within five business days of purchase unless your product is not in stock. Delivery estimates are good faith estimates only. We cannot ship to post office boxes.
For information please contact our customer service at +1 212.202.3258.
DO YOU SHIP TO P.O. BOXES?
We do not deliver to P.O. boxes.
Can I request expedited shipping for an additional fee?
Yes we can. Please contact us at +1 212.202.3258 to discuss.
IF I SEND MY PACKAGE AS A GIFT, WILL THE RECIPIENT RECEIVE THE INVOICE?
Please indicate in the Order Notes that your order is a gift. That will cue us to remove the price tags and invoice from the items in your shipment. All orders come with a packing slip, which is a list of what is packed in the box -- packing slips do not include dollar amounts.
IS INTERNATIONAL SHIPPING AVAILABLE?
International shipping is available for select countries. If you check out and have trouble, please contact us at firstname.lastname@example.org.
I am an international customer, how much will I be charged for duties and taxes? How will I pay for duties and taxes?
Duties & taxes are set by the customs authorities of the destination country. We estimate the value to be between 5-15% of the amount paid for the item(s) ordered. The postal services will contact you directly informing about if payment for import taxes is needed.